Imagine you’re the president of a testing organization with two separate labs. Each lab has its own quality management system (QMS), is accredited by different accrediting bodies (ABs) in two different languages, and there’s a nine-hour time difference between them. Operating these labs separately, yet simultaneously, has led to increased operating costs, double the quality management efforts, and inconsistencies in requirements for each lab.
For three years, this was the case for ViVitro Labs, an organization with one lab in Victoria, British Columbia, and the other in Marseille, France. However, in 2019, Karim Mouneimne, President and General Manager, had a desire to simplify operations, reduce costs, and harmonize the system.
This case study will share how ViVitro Labs successfully merged two QMSs and earned ISO/IEC 17025 accreditation from A2LA.