How should my organization demonstrate compliance to this clause if we receive an anonymous complaint?
The certification scheme operated by my organization requires that we re-evaluate products on a four month cycle. Does the language in this clause mean that we only have to keep records for 8 months total.
Our organization is considering operating a scheme where the scheme owner notifies the clients of changes to the certification requirements themselves, and does not require any re-verification of compliance until the current certification expires.
The certification scheme our organization operates uses a certification mark for ongoing certification, but is completely silent on the actual surveillance actions to be taken.
The certification scheme our organization operates does not include any guidance on the information that must be made available to the public about certified products. Is our organization allowed to make no information available in this case?
Clause 7.6.4 seems to indicate that my organization MUST have organizational control over some entity. Is this the correct reading of this clause?
What type of records are required to justify our organization’s competence and capability to perform a certification we have not performed before (such as called out in clause 7.3.2)?