The Scale People
Customer for over 18 years
The Scale People is a company committed to bringing human connections to the very technical world of metrology. Founded 1956 by Ron Buck, The Scale People is now a third-generation family-owned small business with two NIST-trained metrologists on staff. Much like A2LA, they believe that outstanding customer service and a high degree of technical accuracy are equally foundational to everything they do. The Scale People sought accreditation for the first time in 2003, and A2LA has been their chosen accreditation body ever since.
“A very rewarding challenge”
The Scale People never compromises on the quality of their work, and they point to A2LA’s reputation for both rigor and professionalism as a major factor in their choice to return to A2LA for their accreditation needs year after year. They consider their accreditation a powerful differentiator that helps them stand out from their competition. Amanda Buck, The Scale People’s Quality Manager and Metrologist, describes the assessment process with A2LA as “a very rewarding challenge… after passing our audits we feel a real sense of accomplishment.” As their customers’ needs have changed, The Scale People has welcomed the challenge of expanding their scope of accreditation several times, allowing them to successfully improve their capabilities and provide more comprehensive services.
Amanda Buck, Quality Manager & Metrologist
“A2LA has been wonderful to work with – from our accreditation specialist to the assessors, everyone is always helpful. The consistent communication, attention to detail, and knowledge A2LA offers its partners is something that sets them apart from other accreditation companies. A2LA wants its partners to succeed and really works with companies like ours to make them better.”